Question 1

Why Should I Detail My Vehicle?

Accepted Answer

Give your ride some love and defense against the elements! Our detailing magic isn't just about making it shine – it's a shield for your paint, metals, rubber, plastics, vinyl, and leather. Plus, it's like an insurance policy against pricey repairs, keeping your investment safe and sound.

Question 2

How Often Should I Detail My Vehicle?

Accepted Answer

Keep your wheels looking sharp and your ride feeling fresh with a full-detail tune-up twice a year, sprinkled with some routine TLC in between – that's the golden ticket for keeping your investment in tip-top shape and cruising in style all year round!

Question 3

How Should I Maintain My Car Between Services?

Accepted Answer

Give your car some regular pampering with hand-washing or allow us to preform a basic inside and out detail every 3 to 6 weeks, tailoring it to your lifestyle – whether it's parking challenges, kiddos, or furry friends, we've got your ride covered and shining!

Question 4

Do I Need an Appointment?

Accepted Answer

Booking ahead is a smart move, and for some top-notch services, it's a MUST to make sure we've got the time to treat your car right. Give us a buzz to check the schedule, and we'll sort you out. If you prefer to book online, hit the "BOOK NOW" on the top right of the page, and it will walk you through step-by-step. Feel free to drop by for any questions you may have.

Question 5

What is Your Cancellation Policy?

Accepted Answer

We require 24 hour notice for all cancellations. If you happen to not show up, you will receive a NO SHOW email to reschedule your appointment. However please understand we need to plan our days every morning, taking 2 mins to send us a email or call would be must appreciated.

Question 6

Do I Have To Get My 3rd Row Detailed?

Accepted Answer

At Hayes Detail Shop, we want to provide the highest quality service to allow you to drive away without any disappointment. We understand that most customers do not use the 3rd row seating in there SUV. However debris such as dirt, crumbs, pet hair, drinks, and more falls between the cracks, and the worst thing we want to hear is... "You missed a spot." We do not cut corners.

Question 7

Which Detailing Package Should I Choose?

Accepted Answer

Think about your lifestyle to help determine which package is right for you and your needs. All cars should be fully detailed, waxed and polished twice a year with routine maintenance in between to prolong your investment. Lifestyle factors, such as pets, kids, whether your car is parked in a garage or exposed to weather elements, play a major role when considering how often to bring your car in for maintenance. Routine maintenance, like our basic wash packages, are the perfect way to keep your car in great condition throughout the year.

Question 8

Do You Offer Mobile Service?

Accepted Answer

No, we do not offer mobile detailing services at this time. HOWEVER stay tuned for more details! Subscribe to our newsletters help keep you updated on all new changes or promotions.

Question 9

Can I Get a Custom Package to Suit My Needs?

Accepted Answer

Absolutely! Give us a call or bring your car down to our shop. We will be happy to discuss your needs and come up with a plan to make sure you get exactly what you’re looking for.

Question 10

What if it Rains on the Day of My Appointment?

Accepted Answer

We work in (almost) all weather conditions, rain or shine! If an extreme weather situation occurs we will reschedule your appointment to another time at your convenience.

Question 11

What Kind of Products do You Use?

Accepted Answer

We take pride in using only professional grade, biodegradable and environmentally friendly products. In some cases that environmentally friendly options are not available for a particular product, we ensure to use the minimal amount to get the job done. Be sure to check out our own car detailing product line - Hayes Detail Products.

(905) 577-3976

info@hayesdetailshop.ca

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(905) 577-3976

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info@hayesdetailshop.ca

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